MISS CRYSTAL LTD / INFORMATION
Privacy and your request details
Who is responsible
MISS CRYSTAL LTD is the controller for personal information supplied to this shop. The company contact details below identify the business responsible for your request. This notice covers the website and direct communications about phone charms and bracelets, rather than unrelated third-party services.
Information you provide
Checkout asks for your name, email, phone number, delivery address and optional notes. A saved request includes your selected product identifiers, quantities, options, trusted GBP subtotal and reference. Please keep notes relevant to the selection and do not include card details, passwords or sensitive personal information.
Why we need it
We use request information to identify the selection, communicate about the actual goods and discuss delivery and payment arrangements. Steps you ask us to take before a potential contract are a relevant legal basis. Security, duplicate prevention and resolving queries may rely on legitimate interests; legal record duties may require retention.
Browser and technical data
Necessary browser storage keeps the cart, checkout draft and consent choice on your device. Server sessions protect checkout and let the same browser view an accepted reference. Basic server security logs may record technical request information. No analytics or advertising scripts are currently installed; optional consent alone does not install them.
Access and disclosure
A submitted request is saved in protected server storage. Checkout does not send an automatic merchant email or make a payment. Information should be accessed only as needed for request handling and secure website operation. If a service provider processes data for us, the purpose and safeguards must be appropriate; this notice does not name an unconfirmed payment provider.
Keeping and correcting records
We keep information only for as long as necessary for the request, related correspondence, legal duties or a legitimate dispute. No arbitrary lifetime promise is made. Contact us to correct inaccurate details or ask about retention of a specific reference. Clearing your local cart or draft does not erase a request already saved on the server.
Your UK data rights
You may ask for access, correction, erasure, restriction or portability where applicable, and object to processing based on legitimate interests. Rights depend on the legal basis and relevant exemptions. We may need proportionate confirmation of identity before disclosing records. You may raise a concern with the UK Information Commissioner’s Office.
Raising a privacy question
Use the company email below and describe the issue or request reference without attaching unnecessary private information. Tell us which right or correction you are seeking so we can respond to the relevant record. Changes to this notice will be presented on this page; review it when supplying a new request.
Company and contact
MISS CRYSTAL LTD · Company number 15529775. Registered in England and Wales. Address: Apartment 15 Smithfield Apartments 131 Rockingham Street, Sheffield, England, S1 4EY. Phone: +447301787707. Email: [email protected]. Website: https://miss-crystal.com. Contact us with a relevant product or request reference, and keep sensitive payment information out of your message.