MISS CRYSTAL LTD / INFORMATION
Terms of using the accessory shop
The shop and its operator
These terms relate to the MISS CRYSTAL LTD website at miss-crystal.com and its phone charm and bracelet catalogue. The legal company and contact information is set out below. Read these terms together with the delivery, returns, payment and privacy policies before submitting details.
Catalogue descriptions
Product names and images describe visible silhouettes and constructions. Pearl-style, silver-tone and clear-looking do not certify precious materials or gemstones. Illustrative photographs cannot establish exact dimensions, colour on every display, durability, allergy suitability or compatibility with all devices. Ask about the actual goods where these points matter.
Selections and quantities
The option shown on each page is a single accessory selection, not an advertised colour or size range. Adding a quantity changes the cart subtotal but does not reserve goods. Check the item name, selection and quantity before checkout. Do not assume personalisation, branded packaging or an unlisted accessory is included.
What submission means
Checkout durably records an order request and displays its reference only after storage succeeds. It does not take money, send an automatic merchant email, confirm availability or create an unconditional promise to supply. Contact the shop with the reference to agree the actual goods and purchase arrangements. Keep a copy of the agreed details.
Prices and additional charges
Catalogue values and server-computed product subtotals are in GBP. Delivery and any applicable taxes or other agreed charges are confirmed separately, not silently added to the displayed product subtotal. Confirm the complete payable amount before accepting a purchase. Do not make a payment based solely on a saved-request screen.
Your responsibilities
Provide accurate contact details and review the selection before submitting. Do not send malicious content or attempt to access private records. Keep small accessories away from children and do not treat a phone charm as a carrying handle. Confirm the fit and care requirements of the actual item rather than forcing a bracelet or connector.
Problems and consumer rights
Contact us promptly if goods differ from the agreement, arrive damaged or appear faulty. UK statutory consumer rights are not excluded by this website or a saved-request model. The returns policy explains how to raise an issue and the information to include; a product photograph is not a substitute for agreed purchase details.
Using these terms
Relevant laws of England and Wales apply subject to mandatory consumer protections and rights that cannot be removed. If you are uncertain about an item or agreement, ask before proceeding. We may update website information, but changes do not retrospectively remove rights relating to an existing purchase agreement.
Company and contact
MISS CRYSTAL LTD · Company number 15529775. Registered in England and Wales. Address: Apartment 15 Smithfield Apartments 131 Rockingham Street, Sheffield, England, S1 4EY. Phone: +447301787707. Email: [email protected]. Website: https://miss-crystal.com. Contact us with a relevant product or request reference, and keep sensitive payment information out of your message.